CASSOWARY COMMUNITY RECOVERY HUB FOR FLOOD-AFFECTED RESIDENTS – OPEN

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Published
8th February 2025

The Queensland State Government Community Recovery, have opened two more Pop Up Community Recovery Hubs in Mission Beach and Tully in addition to Cardwell.

If you are suffering hardship or require emotional support as a result of the North and Far North Tropical Low event, help is available. You may be eligible for financial or other assistance to help you get back on your feet.

People are encouraged to attend these Community Recovery Hubs for support, grant application assistance, and emotional wellbeing assistance.

Locations: 

  • Community Recovery Hub – Cardwell Community Hall (Brasenose St, Cardwell)
  • Mission Beach Pop Up - Mission Beach Progress Hall (53 Porter Promenade)
  • Tully Pop Up Hub - Tully QCWA Hall (5 Plumb St, Tully) 

The Australian and Queensland Governments have extended personal hardship payments to eligible residents in the Burdekin and Cassowary Coast Local Government Areas as flooding continues across North Queensland.

Residents need to be aged 18 years or older to complete an online application and have:

  • Identification (ID) — Driver licence and Medicare card - Bank account details. - A valid email address.
  • If you are under the age of 18, please contact the Community Recovery Hotline on 1800 173 349 to obtain advice on how to lodge an application.

Emergency Hardship Assistance Grants

$180 per person, up to $900 for a family of five or more to purchase immediate essentials like food, clothing and medicine.

Essential Services Hardship Assistance

$150 per person, up to $750 for a family of five or more to assist with immediate needs following the loss of essential services at home for more than five consecutive days.

Essential Household Contents Grants

up to $1,765 for individuals and up to $5,300 for couples or families to replace destroyed essential household contents such as bed linen and white goods.

Structural Assistance Grants

up to $80,000 for uninsured, income-tested owner-occupiers towards the repair or replacement of a disaster damaged dwelling to return it to a safe and habitable condition.

** Conditions and Eligible apply to all support grants enquire direct for further information**

Eligible residents can apply via www.qld.gov.au/disasterhelp or by calling the Queensland Community Recovery Hotline on 1800 173 349.

Community Recovery Lifeline Hotline

If you have been impacted by severe weather and need emotional support, the Community Recovery Lifeline Hotline is available 24 hours a day. Speak confidentially with a qualified disaster counsellor at 1800 116 671.

For further information on Community Flood Recovery for cassowarycoast.qld.gov.au/flood-recovery-assistance

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