Current planned and unplanned water outages are shown below.
Unplanned water supply outages usually occur due to a leak or burst in a water main. In some cases, we need to temporarily disconnect the water supply to surrounding areas so the pipe can be repaired.
Planned water supply outages usually occur due to our water main replacement program. In some cases, we need to temporarily disconnect the water supply to surrounding areas so the pipe can be installed or reconnected.
| Location | Status | Description | Affected Areas | Duration | Date and Time |
| Bella Vista Avenue, Belvedere | Broken Water Main |
Emergency works are being carried out on a 100 mm broken water main at 13 Bella Vista Avenue, Belvedere.
|
34 properties that will experience loss of water. | Plumbers are on site and the water will be shut down for approximately (4) four hours. | Tuesday 2 July, 2:13 pm |
| StationStreet, Innisfail | Scheduled Works | Water Main Renewal Works | 10 properties to experience intermittent loss of water | Approx 8 weeks | 2 June to 1 August (weather permitting) |
| 90 Evered Road, Stockton | Scheduled Works | Water Main Renewal Works | 13 properties that will experience loss of water - The properties affected are 1 Meyer Avenue, 6 Meyer Avenue, 8 Meyer Avenue, Wangan, all of Evered Road, Stockton and all of Stockton Road, Stockton. |
The water will be shut down from approximately 8:00 am to 12:00 pm.
|
Wednesday 9 July |
| Edith Street/Bruce Highway and Station Street, Innisfail | Scheduled Works | Water Main Renewal Works | Approximately 50 properties that will experience a loss of water. The properties affected are from 168 to 206 Edith Street/Bruce Highway, Innisfail, Karboota Street, Pelican Street, Cassowary Street from the Edith Street/Bruce Highway intersection to Short Street. | The water will be shut down from approximately 9:00 pm Tuesday, 15 July 2025 to 3:00 am Wednesday, 16 July 2025. | Tuesday, 15 July 2025 |
* times indicated are approximate only and subject to change due to specific job requirements.
Once water supply has been restored, the outage will be removed from this list.
What happens once water supply has resumed?
Once the water is reconnected, residents may find their water to appear milky in colour. This is due to air and some debris entering the pipes. We suggest customers run a outside tap for a few minutes until the water runs clear. During this time, water is still safe for use.
Once the issue has been resolved, if your water supply does not resume, low pressure is experienced or water remains discoloured for some time please contact Council’s Customer Service on 1300 763 903 to report the fault.
