Water Interruptions

Current planned and unplanned water outages are shown below.

Unplanned water supply outages usually occur due to a leak or burst in a water main. In some cases, we need to temporarily disconnect the water supply to surrounding areas so the pipe can be repaired.

Planned water supply outages usually occur due to our water main replacement program. In some cases, we need to temporarily disconnect the water supply to surrounding areas so the pipe can be installed or reconnected.

Date Location Type of Works Area affected by water supply interruption Duration
Tuesday, 7 April 2026

Intersection Old Tully Road and Clarke Road down to Jack Drive, Maadi

 Emergency works are being carried out on a repairs to 100mm Poly Main - Intersection Old Tully Road and Clarke Road down to Jack Drive, Maadi. The main is being shutdown to undertake repairs, there will be approximately 10 properties on Intersection Old Tully Road and Clarke Road to the end of Jack Drive Maadi that will experience loss of water.

 

 Plumbers are on site, and the water will be shut down for approximately 4 hrs from 11:00am until 3:00pm
Wednesday, 1 April 2026 Etty Bay Road, Etty Bay

Emergency works are being carried out on a 100 mm broken water main on Etty Bay Road, Etty Bay.  This will affect from 389 Etty Bay Road (the causeway) to 638 Etty Bay Road, Etty Bay (including the Caravan Park). The main is being shutdown to undertake repairs.

 The main is being shutdown to undertake repairs; there will be approximately 15 properties that will experience loss of water. Plumbers are on site and the water is shut down and will remain shut down for approximately (2) two hours.
Tuesday, 7 April 2026 Intersection of Agnes Street and Fitzgerald Street, East Innisfail. Scheduled works will be carried out on Tuesday 7 April 2026 to connect a renewed section of 100 mm water main at the intersection of Agnes Street and Fitzgerald Street, East Innisfail. 

Residents/businesses have already been notified.

 To complete these works, the water main will be temporarily shut down. As a result,approximately 5 properties will experience a loss of water supplyduring the works.

Affected properties include:

  • 23 Agnes Street, East Innisfail
  • 30 Mourilyan Road, 32 Mourilyan Road, 39 Mourilyan Road and 41 Mourilyan Road, East Innisfail

9:00 am to 3:00 pm.
Tuesday, 31 March - Wednesday, 1 April Properties between 2042-2044 Tully-Mission Beach Road and Wongaling Beach Road, Wongaling Beach.

 

 Scheduled works will be carried out on, Tuesday 31st March and Wednesday 1st April 2026 to connect a renewed section of 100 mm water main to properties between 2042-2044 Tully-Mission Beach Road and Wongaling Beach Road, Wongaling Beach.

 

To complete these works, the water main will be temporarily shut down. As a result, approximately 30 properties will experience a loss of water supply during the works.

Affected properties include:

  • 2008 Tully Mission Beach Road, Wongaling Beach – Tropical Hibiscus Caravan Park.
  • 2018 Tully Mission Beach Road, Wongaling Beach – Council property
  • 2042-2044 Tully-Mission Beach Road to 2020 Tully-Mission Beach Road
 The water will be shut down from approximately 9:00 am to 3:00 pm.

The work is weather permitting.

 

* times indicated are approximate only and subject to change due to specific job requirements.

Once water supply has been restored, the outage will be removed from this list.

What happens once water supply has resumed?

Once the water is reconnected, residents may find their water to appear milky in colour. This is due to air and some debris entering the pipes. We suggest customers run an outside tap for a few minutes until the water runs clear. During this time, water is still safe for use.

Once the issue has been resolved, if your water supply does not resume, low pressure is experienced, or water remains discoloured for some time please contact Council’s Customer Service on 1300 763 903 to report the fault.

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