TC Jasper - Interruptions to Council Operations

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Published
11th December 2023

With the current warning for Tropical Cyclone Jasper escalating to ‘Watch and Act – Prepare for Isolation’, Council operations have been amended to ensure the safety of staff and community.

Cassowary Coast waste kerbside collection

  • Tuesday 12 December – no collection
  • Wednesday 13 December – no collection
  • Thursday 14 December – update to be provided

CLEANAWAY CCRC kerbside collections will cease from close of business today (Monday 11 December) and look to re-open Thursday 14 December pending circumstances.  Residents are requested to please ensure wheelie bins are stored and tied down in a secure location on their property.

Based on the current forecast it’s likely that a resumption of service will be Thursday 14 December, however this may be delayed due to the intensity of damage and weather conditions.

Residents are requested to not place wheelie bins kerbside until wind and weather conditions subside, and collections are due.  For those who miss a dry waste collection this week, please put out both bins for collection next week.

Follow Council’s communication channels for updates about when kerbside waste collection is due to resume.

Cassowary Coast Waste Transfer Stations

  • Tuesday 12 December – closed
  • Wednesday 13 December – closed
  • Thursday 14 December – update to be provided
  • Friday 15 December – update to be provided

Cassowary Coast Regional Council Customer Service Centres

  • Tuesday 12 December – closed
  • Wednesday 13 December – closed
  • Thursday 14 December – update to be provided

Council’s customer service phoneline (1300 763 903) and email (enquiries@cassowarycoast.qld.gov.au) will still be available to take enquiries, however all customers are urged to postpone all non-urgent Council business to next week.

Cassowary Coast Libraries

  • Tuesday 12 December – closed
  • Wednesday 13 December – closed
  • Thursday 14 December – update to be provided

December Local Government Meeting

  • Postponed to 10:30am, Friday 15 December

Disaster Coordination Centre

Council’s Disaster Coordination Centre will be staffed by employees who are ready to help the community from Tuesday 12 December.

The Disaster Coordination Centre will maintain communications with emergency services through liaison officers provided by the Police, Ambulance, Fire, and State Emergency Services. Senior Council staff will provide technical expertise.  The public may contact the Disaster Centre by phoning 1300 188 505, however if any member of public requires emergency assistance they should call triple zero (000). 

Important numbers to remember:

  • Life Threatening Emergency: 000
  • SES Flood & Storm Assistance: 13 25 00
  • Power Lines Down: 13 16 70
  • Power Failures: 13 22 96
  • Main Road Closures: 13 19 40
  • Council Disaster Coordination Centre: 1300 188 505

For real time emergency news, road conditions, warnings and updates visit www.disaster.cassowarycoast.qld.gov.au/.

Cassowary Coast Regional Council also advises residents to tune into their local radio stations to hear the latest weather reports and updates, in particular expected rainfalls.

Remember, if it’s flooded, forget it.

Council thanks community members for their understanding and hopes that everyone stays safe over the coming days. 

Ends.

Refer previous TC Jasper Alerts as issued by Cassowary Coast Regional Council:

Monday 11 December 2023, 4pm: Watch and Act – Prepare for Isolation

Monday 11 December 2023, 10:15am: Advice – Prepare for Possible Storm Surge

Sunday 10 December 2023, 2pm: Advice – Prepare Now