New Waste Transfer Station Operating Hours Reflect Community Preferences

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Published
15th April 2025

Cassowary Coast Regional Council is introducing new operating hours at Waste Transfer Stations across the region, based directly on what our community told us they need.

Late last year, Council undertook a comprehensive community consultation to review how residents use our Waste Transfer Stations (WTS), with 372 responses submitted via our online “Have Your Say” platform and nearly 7,000 people reached through social media, flyers, radio, and newsletter updates.

You told us that convenience matters, especially during the morning hours, and that small changes could make a big difference. In response, Council has adjusted WTS operating hours at key sites to better match community usage patterns, streamline staffing, and improve the overall customer experience.

What’s changing?

Most sites will now open earlier in the morning and close slightly earlier in the afternoon, better aligning with peak usage times. A full list of updated hours is available on Council’s website at cassowarycoast.qld.gov.au/transfer-stations.

These changes also support our broader goals as part of the region’s upcoming Waste and Resource Recovery Strategy, aiming to reduce landfill, increase recycling, and make waste services more efficient and sustainable.

New hours are as follows:

Stoters Hill Waste Transfer Station

  • Monday to Sunday: 8:00 AM – 4:00 PM

Tully Waste Transfer Station

  • Monday to Friday: 8:00 AM – 3:00 PM
  • Saturday and Sunday: 9:00 AM – 1:00 PM (unchanged)

South Mission Beach Waste Transfer Station

  • Monday to Friday: 8:00 AM – 3:00 PM
  • Saturday and Sunday: 8:30 AM – 1:00 PM

Cardwell Waste Transfer Station

  • Monday, Wednesday and Friday Hours: 9:00 AM – 1:00 PM
  • Sunday Hours: 9:00 AM – 1:00 PM
  • Closed all other days

Bells Creek Waste Transfer Station

  • Tuesday and Thursday Hours: 9:00 AM – 1:00 PM
  • Saturday Hours: 9:00 AM – 1:00 PM
  • Closed all other days

Hull Heads Waste Transfer Station

  • Sunday Hours: 8:00 AM – 12:00 PM
  • Closed all other days

Murray Upper Waste Transfer Station

  • Saturday Hours: 9:00 AM – 12:00 PM
  • Closed all other days

Thank you for having your say

We’d like to thank everyone who took part in the consultation—your feedback played a key role in shaping these changes. This is just one of many steps we’re taking to ensure Council services meet the needs of our growing and changing community.

The new operating hours will take effect from Wednesday 23 April.

For more information and to view the updated hours for each site, visit cassowarycoast.qld.gov.au/transfer-stations.