June 30 2021 - Meter Replacement Program with Automatic Water Meter readers FAQ's

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Published
30th June 2021

Meter Installation Program

Water meters need to be routinely replaced every 10 to 15 years as they eventually lose accuracy and fail.

During July to November 2021, Cassowary Coast Regional Council will be undertaking the water meter replacement program in homes and businesses in parts of Innisfail and surrounding areas.  The new meters will be installed with automatic water meter readers.  If your meter is currently below ground, Council will be looking to install the meter device above ground.  See photo of typical installation.  The above ground meter has significantly higher signal reliability than underground installations and they are also easier to maintain.    Where above ground meters are impractical such as in CBD areas or in driveways, Council will install the new meter and transmitter in a meter box.

 

In the week before the installation team moves into your street, you will be directly contacted by one of our plumbing supervisors who will advise more specifically the location of the new meter, and the date and time of meter changeovers.  If not at home, we will leave contact details in your letterbox.

 

Some frequently asked questions are outlined in the Letter To Residents - FAQ Water Meter Installation

Jake Williamson 0427 654 894 or Gary Hill Coordinator Water Reticulation on 0417 720 392